ADOPTION POLICY

1. The first step is to look at the profiles of our available dogs and find one or more that you might want to adopt.
2. Fill out our online Adoption Questionnaire: https://tinyurl.com/drnadopt. You only need to fill it out once and you can list the names of the dog that you would like to apply for.
3. Once approved by our carer and co-ordinator we will arrange a property check so we can verify that your home and yard are suitable for your new dog or cat.
4. Arrange to meet the pet at your home, park or near the foster carer’s home.
  • If both sides agree, then you can adopt your new family member! When you pick up your new pet, you will be asked to:
  • sign the DRN Adoption Agreement
  • sign the NSW Companion Animals Register-Change of Owner/Details form, and
  • pay the Adoption Fee by bank cheque or direct debit to Newcastle Permanent BSB: 650 000 Account: 503087208. Sorry, no personal cheques. *If paying by direct debit include the name of the pet and your surname as a comment. Make the transfer at least 24 hours before picking up your pet so we can confirm receipt. Also, please print a receipt and bring it with you.
  • No cash payments will be taken at any point. If you have to pay by cash please visit a local Newcastle permanent branch and directly deposit into our account. Please bring the receipt when you come to pick up your new family member. (No Receipt No Handover)
Special arrangements and variations to the procedure are made when you live outside the Newcastle/Lake Macquarie area. Most of our pets are available for interstate adoption. Please contact us about this procedure.

Deposits, Refunds and Trial Periods

Approximately two to four weeks after the end of the trial you will receive either a “Certificate of Identification” or “Certificate of Registration” in the mail from NSW Companion Animal Registry.
If you receive a "Certificate of Registration" then your new pet is already registered and all you have to do is check the certificate to ensure all your details are correct.

If you receive a “Certificate of Identification” then you need to register your animal by taking the “Certificate of Identification” to your local council. There is no fee to register an animal adopted from Dog Rescue Newcastle. Registration is a legal requirement. Remember to contact any NSW council if you change your phone number or address in the future.
A two-week trial begins on the day of adoption. If at the end of the trial period, you are happy to adopt the pet, and we are happy to allow it, then we will file the change of ownership paperwork with council making you the legal owner.
If you decide to return the animal within the trial period we will refund 50% of the adoption fee or any deposit paid, whichever is highter.  
Read details about deposits, trial period, and refunds.
You can find out more information here on “The NSW pet register” 
If you are approved to adopt a dog but cannot take him or her home straight away you may want to leave a deposit so you don’t miss out. 
If you need to return your dog before or after the trial period can you get a refund? Please read all these details on our deposits, trial period, and refunds page.

Need Some Advice?

If you don’t see a pet on our website that you like, please check our site tomorrow, as we add new dogs and puppies every day. There are dogs and cats of all breeds, including purebreds, waiting in pounds and eventually, your dream dog will become available. There is no need to go to a pet shop or breeder!
Can’t decide which one of our adorable pets would be best for you? We know their personalities and needs and can recommend one or more which will suit your lifestyle. Please email us and we can help.

“On Hold” or “On Trial”

If a pet on our website is marked “On Hold” it means they are temporarily unavailable for adoption. 
It may be because they are recovering from a cold, or maybe someone has paid a deposit on them*. They will either be available again soon or adopted soon. If you are interested in this pet, please ring or email the contact person in the ad and leave your contact details. If or when the pet becomes available you will be contacted.
*Our holding deposit is 50% of the Adoption Fee and is not refundable if you change your mind. Deposit and refund details.
If a pet is marked “On Trial” it means they have been adopted and are on their 2 week trial period. If you are interested in this pet, please ring or email the contact person in the dog’s profile and leave your contact details. 
If the trial doesn’t work out, you will be contacted.
 

PRIVACY POLICY

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information for reviewing adoptions and record keeping on successful adoptions.

By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to your name (“Personal Information”).
 

ADOPTION APPLICATIONS

All applications with personal information are held on a secure server and platform by (www.jotform.com). Unsuccessful applications are held on file for 90 days then deleted and removed from the platform. Successful applicants are download and kept on file for 7 years to make sure traceability for all animals welfare.
 

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
 

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
 

COMMUNICATIONS

We may use your Personal Information to contact you other possible animals that can suit your profile or with newsletters, marketing or promotional materials and other information that you have opted in for.
 

CHANGES TO THIS POLICY

This Privacy Policy is effective as of (30/6/17) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.
Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.