Deposits, trial periods and refunds.
Deposits
1. The adoption fee must be paid in full before you can take the animal home. A two-week trial period commences from the date you pick up or receive the animal. Should you feel during this period that the animal is not suitable, you must return the animal to Dog Rescue Newcastle (DRN) at your own expense.
1.1. Animals that were less than 4 months old when adopted: If you return the animal, either during or after the trial period, there will be no refund given.
1.2. Animals that were 4 months or older when adopted: If you return the animal within the trial period, then the Adoption Fee is refunded less 50%, or any deposit paid whichever is greater. In other words, you forfeit either half of the adoption fee or any deposit paid, whichever is greater.
If you return the animal after the trial period there will be no refund given.
Trial periods
A two-week trial period commences from the date you pick up or receive the animal. Should you feel during this period that the animal is not suitable, you must return the animal to Dog Rescue Newcastle (DRN) at your own expense.
You agree to maintain and house the animal in conditions that comply with the current standards as outlined in the NSW Companion Animals Act 1998 or later. You agree to abide by any State laws relevant to the safety of the animal during and after the trial period.
The animal will at all times wear a collar with an identification tag attached as required by the NSW Companion Animals Act.
You understand that a member of DRN may inspect your premises to ensure the safety and security of the animal before and during the trial period.
You agree to take responsibility for any damage or injury caused by the animal during the trial period. Should damage or injury occur, it is recommended you return the animal to DRN as soon as possible. After the expiry of the trial period, you become legally responsible for the animal and its actions under current Local, State and Federal Law.
You agree to take responsibility for any costs incurred should the animal be impounded by council, RSPCA or other authority, during or after the trial period. You must notify DRN and pay to have the animal released even if you no longer wish to retain ownership. During the trial period, should the animal require medical attention, you will contact DRN and follow the directions given. You understand that DRN will only cover costs of treating conditions that existed before the trial period.
Any veterinary costs incurred for pre-existing conditions will not be refunded unless the animal is presented to a clinic agreed to by DRN. During the trial period, should the animal be injured (such as in a road accident), all veterinary costs are your responsibility, not DRN. However, DRN should be notified immediately. Should you decide at any time to surrender, give away or sell the animal, you agree to contact DRN and gain their advice and consent. After the trial period, if you wish to surrender the animal back to DRN, you must do so with the understanding that no money can change hands. DRN may howe DRN may however re-home the animal and any money raised will be directed into the rescue of future animals.
Should at any time during or after the trial period, DRN is of the belief that an adopted animal is being mistreated or at risk, DRN may seize that animal without notice. The animal will only be returned to the Owner after DRN considers the situation resolved and the animal faces no further threat. Should DRN feel the situation cannot be resolved then they may list the animal for re-homing whereby the owner will receive no money or refund.
Refunds
Should you feel during this period that the animal is not suitable, you must return the animal to Dog Rescue Newcastle (DRN) at your own expense.
1.1. Animals that were less than 4 months old when adopted: If you return the animal, either during or after the trial period, there will be no refund given.
1.2. Animals that were 4 months or older when adopted: If you return the animal within the trial period, then the Adoption Fee is refunded less 50%, or any deposit paid whichever is greater. In other words, you forfeit either half of the adoption fee or any deposit paid, whichever is greater. If you return the animal after the trial period there will be no refund given.
